How We Use Account And Wallet Data
Our Privacy Policy covers the details you provide when opening an account, completing phone verification and requesting help with access. We use account identifiers, contact details, login records and device signals to keep the account path working, check unusual access and answer a payment-status request. If
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you use DANA, OVO, GoPay or QRIS, we may retain the transaction reference, amount status and support correspondence needed to match your request; we do not need your wallet password to perform that check. We limit internal access to staff who need the data for account
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service, security checks or legal duties. We may share necessary records with payment or technical service partners only for the stated operation, subject to their handling duties. Retention depends on the record and applicable requirements. You can request access, correction or deletion where local law permits.
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Eligibility and access depend on local law, including for Indonesian customers in Medan, Semarang and other supported regions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.